XenDesktop Setup – InstallComponent: Failed to install component ‘StoreFront’ – 0x00000643

Hi everyone

On a Windows Server 2008 R2, if you update an Citrix DDC 7.x with an Citrix StoreFront 2.x enabled on it, you might fall into that error;


09:38:53.9613 : XenDesktopSetup:About to install StoreFront with parameters: -silent -WINDOWS_CLIENT "\\xxxxxxx\XenApp_and_XenDesktop_7_15_1000\Citrix Receiver and Plug-ins\Windows\Receiver\CitrixReceiver.exe" -INSTALLDIR "C:\Program Files\Citrix\Receiver StoreFront"
09:38:53.9613 : XenDesktopSetup:Starting synchronous process '\\xxxxxxx\XenApp_and_XenDesktop_7_15_1000\x64\StoreFront\CitrixStoreFront-x64.exe' with args '-silent -WINDOWS_CLIENT "\\xxxxxxx\XenApp_and_XenDesktop_7_15_1000\Citrix Receiver and Plug-ins\Windows\Receiver\CitrixReceiver.exe" -INSTALLDIR "C:\Program Files\Citrix\Receiver StoreFront"'
09:40:00.2815 : XenDesktopSetup:Process completed with error code 0x00000643
09:40:00.2825 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component 'StoreFront'. Échec d'installation du composant « CitrixStoreFront-x64.exe » avec l'erreur 0x00000643.
09:40:00.2825 $ERR$ : XenDesktopSetup:Recording installation failure. Échec d'installation du composant « CitrixStoreFront-x64.exe » avec l'erreur 0x00000643.
09:40:00.2825 PROC : XenDesktopSetup:InstallComponent: Exit
09:40:00.2825 : XenDesktopSetup:Install tasks for this session have finished.
09:40:00.2835 : XenDesktopSetup:Installation failed
09:40:00.2845 : XenDesktopSetup:InstallationManager returned FailureAndRebootNeeded

If such symptom happen you can safely remove your StoreFront by Add/Remove Program, and reinstall the update.

The StoreFront 3 seem to have problem to upgrade the 2.x StoreFront installation

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