Microsoft Office 2013 32-bit over 64-bit error

Today I will blog about a small bug that happened to me on a Terminal Server, but the KB was really hard to find, the why I’m spotlighting it 🙂

This message is displayed with Outlook :

3064206.png

“Microsoft Office 64-bit Components 2013” with a progress bar stating “Please wait while Windows configure Microsoft Office 64-bit Components 2013”

“Error 2503: an internal error occured. Contact Microsoft support”

The KB2643974 is “Please wait while Windows Configures Microsoft Office 64-bit Components 2013” message when you start Outook 2013

The way to correct the bug :

To resolve this issue, install the Windows Search Service. To do this, following the steps that are appropriate for your version of Windows.

Windows 7 and Windows 8
Close Outlook.
Start Control Panel.
Click Programs and Features, and then click Turn Windows features on or off.
Enable Windows Search, and then click OK.
Restart the computer if you are prompted to do this.

Windows Server 2012
Start Server Manager.
Click Manage, and then click Add Roles and Features.
On the Before You Begin page, click Next.
On the Installation Type page, select Role-based or Feature-based Installation, and then click Next.
On the Server Selection page, select the server or virtual hard disk on which you want to install the Windows Search Service.
On the Features page, select Windows Search Service, and then click Next.
On the Confirmation page, verify that Windows Search Service is listed, and then click Install.

Windows Server 2008
Start Server Manager.
Click Roles in the left navigation pane.
Click Add Roles in the Roles Summary pane.
On the Server Roles page, select the File Services role, and then click Next.
On the Role Services page, select the Windows Search Service role service, and then click Next.
On the Confirmation page, verify that Windows Search Service is listed, and then click Install.

If you prefer not to use or install the Windows Search Service, you can disable indexing in Outlook. To do this, follow these steps:

Exit Outlook.
Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.
Windows 8: Press Windows Key + R to open a Run dialog box. Type regedit.exe and then press OK.
Windows 7, Windows Server 2008, or Windows Server 2012: Click Start, type regedit.exe in the search box, and then press Enter.
In Registry Editor, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search

Point to New on the Edit menu, and then click DWORD (32-bit) Value.
Type PreventIndexingOutlook, and then press Enter.
Right-click PreventIndexingOutlook, and then click Modify.
In the Value data box, type 1, and then click OK.
On the File menu, click Exit to exit Registry Editor.

 

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