Office 2016 Error “We’re sorry but this feature appears to be broken and needs to be repaired. Use the Programs and Features option in the Windows Control Panel to repair Microsoft Office.”

Hi everyone. I’am writing this KB’s up, as I didnt seen it yet on Microsoft. So if you land there for that error, enjoy the workaround. (This bug appeared to me on a Microsoft Windows Server 2012 R2 with Terminal Service activated)

Introduction

You install Office 2016 on a computer and only Word 2016 give you an error when you try to open it.

As a local admin you don’t see the error.

Symptom

You receive the error : “We’re sorry but this feature appears to be broken and needs to be repaired. Use the Programs and Features option in the Windows Control Panel to repair Microsoft Office.” when you try to open Word 2016.

Other Office 2016’s product are not affected.

Resolution

Word 2016 do a file check on the C:\, if the user launching Word 2016 does not have Read Access to the C:\ Word 2016 give the error.

This happen if the default right got changed. The setting must be like that:

kb01

Related KB